Refund & Returns Policy
At Dinicio LLC, your satisfaction is our priority. If you experience any issue with your order, we’re here to help. Please review the policy below for eligibility, timelines, and instructions.
Returns
You may request a return within 30 days of receiving your item. To be eligible, the product must be unused, in its original packaging, and in the same condition you received it.
Non-returnable items
- Gift cards
- Downloadable digital products
- Clearance or final-sale items
- Items damaged due to misuse
Return Approval
Before sending anything back, you must contact us to request approval & get label to ship to us. Unapproved returns will not be accepted.
Email: support@workzenhaven.store
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection. If approved, your refund will be processed within 5–7 business days to your original payment method.
Late or Missing Refunds
If the refund does not appear, first check with your bank or payment provider. Processing times may vary. If you still have concerns, contact us at:
support@workzenhaven.store
Exchanges
We only replace items that arrive defective or damaged. To request an exchange, contact us at:
support@workzenhaven.store
Shipping Returns
We currently ship and accept returns only within the United States. Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Contact
For any questions regarding refunds or returns, reach out anytime at:
support@workzenhaven.store